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The Knowledge Artisans

  • Full Time
  • Dubai

The Knowledge Artisans

AWS Cloud Support Engineer (L1)

Job Details

Job Position – AWS Cloud Support Engineer (L1)

Company Name – The Knowledge Artisans

 

Join us gain hands-on experience monitoring and supporting large-scale AWS environments.
Location: Dubai / Abu Dhabi / Sharjah
Experience: 0–2 Years (Freshers with AWS certification welcome!)
Shift: Rotational / 24×7 Support
Type: Full-time

What you’ll do:

  •  Monitor AWS environments (CloudWatch, Datadog, Splunk, etc.)
  •  Respond to alerts & perform first-level troubleshooting
  •  Escalate incidents to L2/L3 teams when needed
  •  Support maintenance, patching, and upgrad Ensure compliance & security policies are followed

What we’re looking for:

  •  Basic AWS knowledge (EC2, S3, IAM, VPC, RDS, CloudWatch)
  •  Understanding of IT infrastructure (OS, networking, storage, security)
  •  Strong troubleshooting skills
  •  Good English communication (Arabic is a plus)
  •  AWS Certification (Cloud Practitioner / Solutions Architect – Associate) is a bonus
Career Growth Path:
L1 Engineer ? L2 Engineer (Cloud/DevOps) ? L3 Cloud Architect / SRE
Email : seenas@theknowledgeartisans.com

To apply for this job email your details to seenas@theknowledgeartisans.com